All payments, subscriptions and transactions are processed through PayPal.
This is handled through the PayPal IPN system to verify and automatically activate accounts and site access.
Sometimes there are delays in communication between our site and the PayPal IPN verification system.
This can result for a variety of reasons.
Should this happen, simply go to our support ticket system and submit a support ticket and our support team will look into it and manually resolve the issue for you (if needed).
If you are having issues with logging into the site, forgot your password or lost your original activation email with your temporary password, you can reset your pasword here:
Password Reset Tool
Support tickets are handled 7 days a week from 7:00am – 11:00pm (CST) Central Standard Time.